After-sales service - Dong Tang medical

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Free installation training

Responsible for installing, debugging until the equipment is running normally, and the user-related personnel conducts basic maintenance and maintenance guidance training, and provides continuous clinical guidance and support in future use, and establishes a service file for the user.

service method

After the delivery is delivered, the engineer is regularly arranged for free maintenance and adjustment. There are no less than 2 times a year in the warranty period. Long-term services to customers - equipment hardware repair and software upgrade to ensure customer equipment efficiency and return on investment.

Service response

After receiving the user repair notice, the service department can give a service response, 24-hour online service. Need to repair the repair time ≤ 48 hours

Our service team is ready to serve you

If you have any questions, please contact us, we look forward to your echo.

Detection equipment and test reagent after-sales service center

Tel: 4000689286

Q: 867307796

Micro letter: 18168289090 / 91 18910237996

Molecular test reagent after-sales service center

Tel: 4000689286

Q: 867307796

WeChat: 18901230075 18901031036

Shengshi Dongtang Jiangsu Biotechnology Co., Ltd. was founded in 2014, the company located in Taizhou pharmaceutical high-tech Industrial Park, is a collection of research and development, production and sales of in vitro diagnostic test paper in one of the industrial enterprises.